Last Updated: [Sept. 6, 2026 ]

Welcome to Dara Appliance Repair LLC (“Dara Appliance Repair,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website located at dara-repairllc.com (the “Site”) and the appliance repair services we provide (the “Services”). By accessing this Site, requesting a service, or booking an appointment with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site or Services.

1. About Our Services

Dara Appliance Repair LLC provides residential appliance repair services in Chicago, Illinois and surrounding suburbs, including but not limited to refrigerator repair, dishwasher repair, oven repair, and related appliance diagnostic and repair work. Our certified appliance technicians work to diagnose and resolve appliance issues in a timely and professional manner.

Service availability, appointment times, and repair timelines may vary based on appliance type, parts availability, and technician scheduling.

2. Scheduling and Appointments

Appointments may be booked through our online booking form, by phone at (773) 377-4212, by email at dara.repairllc@gmail.com, or through our contact page. We are available 8:00 AM to 8:00 PM, seven days a week.

We will make reasonable efforts to arrive within the scheduled appointment window. Delays may occasionally occur due to traffic, prior jobs running long, or circumstances outside our control. We will notify you as soon as possible if a delay is expected.

3. Diagnostic Fees and Pricing

A diagnostic fee of $89 applies to evaluate the appliance issue. This fee is waived if you proceed with the recommended repair through Dara Appliance Repair LLC.

First-time customers receive 10% off their first repair.

Repair pricing varies depending on the appliance, the issue diagnosed, and the parts required. Before any repair work begins, our technician will provide an estimate for your approval. We do not perform chargeable work beyond the agreed diagnostic without your consent.

4. Payment Terms

Payment is due upon completion of service unless otherwise agreed in writing. We accept the payment methods communicated to you at the time of booking or by our technician at the time of service. All fees, including the diagnostic fee, are non-refundable once the diagnostic visit has been completed, except where a repair is subsequently performed and the fee is waived as described above.

5. Repair Warranty

Repairs performed by Dara Appliance Repair LLC are covered by a warranty on the specific repair performed, covering defects in the labor and parts provided by us for that repair. This warranty does not cover:

• Unrelated issues or new malfunctions not connected to the original repair
• Damage caused by misuse, neglect, accidents, or unauthorized repair attempts by a third party
• Normal wear and tear
• Pre-existing conditions not disclosed at the time of service

To make a warranty claim, contact us at (773) 828-8151 or dara.repairllc@gmail.com within the 3-month warranty period from the date of the original repair.

6. Customer Responsibilities

To help us provide safe and effective service, you agree to:

• Provide accurate information about the appliance issue when booking
• Ensure reasonable access to the appliance and a safe working area for our technician
• Disclose any known hazards, prior repair attempts, or relevant appliance history
• Be present, or have an authorized adult present, during the scheduled service unless other arrangements have been made

Dara Appliance Repair LLC is not responsible for delays or an inability to complete service resulting from restricted access, unsafe conditions, or incomplete information provided by the customer.

7. Parts and Equipment

Where replacement parts are required, we will use parts appropriate to the appliance make and model. Depending on availability, parts may be new, refurbished, or original equipment manufacturer (OEM) parts. We will inform you of the type of part being used when possible.

Dara Appliance Repair LLC is not affiliated with, endorsed by, or an authorized factory service provider for any appliance manufacturer or luxury appliance brand referenced on this Site. Our technicians bring experience servicing a wide range of appliance brands, but any brand names referenced are used solely to describe the scope of our repair experience.

8. Cancellations and Rescheduling

You may cancel or reschedule an appointment by contacting us at (773) 377-4212 or dara.repairllc@gmail.com. We ask that you provide as much notice as possible so we can adjust our scheduling accordingly. Repeated last-minute cancellations may affect future appointment availability.

9. Limitation of Liability

To the fullest extent permitted by law, Dara Appliance Repair LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or this Site, including but not limited to loss of use, loss of food or perishable goods due to appliance downtime, or damages resulting from pre-existing appliance conditions.

Our total liability for any claim arising from the Services provided shall not exceed the amount paid by you for the specific service giving rise to the claim.

Nothing in these Terms is intended to limit any rights you may have under applicable Illinois consumer protection law that cannot be waived.

10. Service Area

Dara Appliance Repair LLC provides service to Chicago, Illinois and select surrounding suburbs. Service area coverage is subject to change. Please contact us to confirm availability in your specific location before booking.

11. Website Use and Intellectual Property

All content on this Site, including text, images, logos, and design elements, is the property of Dara Appliance Repair LLC unless otherwise noted, and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use this content for commercial purposes without our prior written consent.

12. Third-Party Links

Our Site may contain links to third-party websites or resources. Dara Appliance Repair LLC is not responsible for the content, accuracy, or practices of any third-party sites and does not endorse them by linking to them.

13. Disclaimer of Warranties (Website)

This Site and its content are provided on an “as is” and “as available” basis. While we strive to keep information on this Site accurate and current, we make no warranties or representations regarding the completeness, reliability, or availability of the Site itself.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, business practices, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our Site or Services after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of law principles. Any disputes arising from these Terms or our Services shall be resolved in the state or federal courts located in Cook County, Illinois.

16. Contact Us

If you have questions about these Terms of Service, please contact us:

Dara Appliance Repair LLC 2115 West Farwell Chicago, IL 60645 Phone: (773) 377-4212 Email: dara.repairllc@gmail.com

See also our Privacy Policy.